" I have a different philosophy about practicing carpet and tile and fabric care cleaning: I focus 110% of my efforts on customer service, education and ongoing training. This way I'am able to deliver such outstanding results, you'll look forward to working with me again and think of me when your family and friends need a caring and competent carpet, tile and upholstery cleaner
Colombian Government Trade Bureau
Re: Carpet Installation at 1701 Pennsylvania Avenue, N.W.
Dear Mr. Shirvanian:
I am writing you today to thank you for the impressive carpet removal/installation recently performed by your company.
This being the Trade Office of the Colombian embassy, we were concerned about the appearance of the finished product, and needed to be sure that carpet installation maintained the high-quality and polished "look" of the office...
The quality of the service provided by your company went well beyond just getting a great carpet at a great price! You assisted us in the design of the layout of the carpet...
The end result not only saved us expense, but also allowed us to understand the process and to participate meaningfully in it. This level of service is indeed hard to come by. Any question I may had (and I had a lot of them!) were answered in the same thoughtful, intelligent and professional manner that I quickly learned characterized your entire company....
Again, I applaud your efforts and look forward to recommending your company to my colleagues. Please feel free to distribute copies of this letter.
Residential Carpet Cleaning
"We recently used your company...
Berber carpet looks great...
As you may know, we recommend your establishment to friends in District of Columbia. They, like we, were impressed with your company's results and its reasonable charges...
Thanks again for the good work.
Very truly yours,"
William C. Of Arlington, VA
"DMCC" came and were cautious with our furniture. We have some high end furniture so they explained that some furniture we have to move. Some we have to cover. Then they really took a very good time with cleaning the carpet with their GREEN chemicals. So that was even fine for my wife who is pregnant, because it did not affect her with toxic fumes. The fumes are green and non-toxic!
Great job well done!
Damjan J. of Rockville,MD
Marty has been cleaning the carpets in our church buildings for more than three years, and everyone is thrilled with his work. The carpet takes a lot of punishment. When Marty began regularly cleaning, the carpet retained a pristine appearance two to three times longer than it had before. We receive regular compliments from the parishioners and the school staff that uses the hall, our nursery and classroom spaces, and the church building itself. We are not only pleased with the result of the work, his professionalism and courtesy is at the highest level. He arrives promptly, works quickly and efficiently, and provides us with whatever we need to make the project successful. We would be pleased to recommend Dry Master Carpet Care and Marty to anyone who would like to contact us.
Tracy O. of Kensington, MD
Dry Master installed approx. 1,000 square feet of ceramic tile in the floor of the entry way, kitchen, laundry, bath and sun room for us, removing the various existing floors (tile, wood and laminate). It went very well. The workers were very skilled and had good attention to detail for the job. They finished well earlier than they originally estimated. The tile work looks great and held up very well through the earthquake---our house shook quite a bit, but there are absolutely no cracks in the grout. Marty supervised the entire job from start to finish. He is very hands on and a bit of a perfectionist, which is a good thing. I asked him about if I could save some money by installing the tiles directly on top of the existing laminate, and he told me that it was possible but that he would not do it because it was not the best way to install tiles. A quick check of the internet (see the John Bridge site for tile installation) led me to the same conclusion. He met us at the tile shop and was there for the selection of the tiles, grout, transition pieces, etc. The only thing that I would have changed is that I would have asked the workers to cut the tiles and mix the thin set and grout out in the yard instead of in the garage, because it generated a lot of dust in there and the weather was not rainy. Marty has several good examples of his work and references that he can provide you. I highly recommend you get a quote from him and take it from there. He will do good honest work at a good price, and he has tons of experience.
Michael T. of Haymarket, VA
We have been doing quality work for over 20 years in the greater
Washinton Metroploitain area and have many satisfied clients.
Please feel free to contact us so you can be our next satisfied client!